organiccat252
September 06, 2022
"Still Awaiting My Original Order 😡😡😡"
Received the incorrect item nearly three weeks back. I’ve emailed them three times and finally got a response after six days. They claimed they shipped my original order that day (Wednesday). I checked the tracking on Thursday, and the courier still hasn’t picked it up. As of today (Tuesday), it still shows that FEG hasn’t sent the package. This service is awful, and I won’t be coming back again. 😡
heavypeacock412
March 05, 2022
"Awful experience, won't be back!"
I really hate to admit it, but I've been super let down by Fresh Ego. I've sent back some items and still haven't seen a refund, plus I've gotten no replies to several emails asking about it, not even a simple acknowledgment. As a young black guy, I was hoping to support this brand more, but now I'm stuck with nothing, no cash back, and a bad taste in my mouth, losing out on my hard-earned money!
browncat557
February 20, 2022
"Received a New Era All Black SnapBack in Bad Shape"
I got a New Era all black SnapBack, but it arrived in terrible shape with scuff marks all over it. I reached out to them hoping for a discount or a replacement, but they didn’t meet my request. I even sent them photos as proof, but they never responded. I also left a review on their site, which they haven’t removed yet. It was a genuine review, and I still have evidence showing the hat was not in good shape—there’s a dent in the mesh at the back, marks on the front, and the threading is coming undone. Plus, it was shipped in a cardboard box without any wrap or protection during transit. When you buy a New Era cap from their site, it usually comes wrapped up and has a piece inside to keep its shape. This was really disappointing on their part, and they even took down my review from the website. Guess the truth hurts! I still have photos to back up my claims.
AnaBrown
October 01, 2021
"Purchased a cap online"
I got a cap from the site. When it arrived, the color was different from what I expected based on the website. You really ought to show your products with a more accurate representation of their actual color.
BrittanyRivera
September 04, 2021
"Top-Notch Caps from FRESH EGO KID"
Top-notch caps from FRESH EGO KID! Service is always top-tier! I placed my order on Saturday, and they showed up by Monday lunchtime! Absolutely fantastic, thanks a bunch.
JennyReid
August 03, 2021
"Awesome inventory and perfect sizing guide..."
Awesome inventory and perfect sizing guide, super helpful. My order showed up in just 3 days, which is a nice perk. Overall, I can't really complain and will definitely be back once I've got the cash.
ticklishpeacock790
July 09, 2021
"Fast shipping and awesome apparel!"
Fast shipping and awesome apparel! I'll keep using these folks in the future! Top-notch service!
"Consistently Fresh!"
All the items I've gotten have been top-notch and comfy too. They arrive in great shape and without any issues. Royal Mail can be a bit slow with deliveries, but I'm always cool with waiting an extra day or two. Plus, there's a ton of awesome stuff on the site! 👍🏻
"Quick Shipping"
Quick shipping and great quality hats 👌🏻 I’ll definitely be ordering again 💯
tinypanda925
April 05, 2021
"Great experience and awesome items..."
Easy process and all-around amazing products. I’d totally suggest this to others.
"Fast delivery on my order..."
The stuff showed up real quick after I placed my order, and they were packed nicely. I'm pleased with both items I got.
Iammmarvelc
March 05, 2021
"Quality and Fit of My Purchases"
The quality and fit of nearly all the items I've bought are top-notch, if not the absolute best.
Aiden.Dean
March 04, 2021
"My Initial Purchase!"
Placing the order was a breeze, and it showed up right on schedule. I'm quite pleased with the items too! You know what they say, first impressions matter, and I’m really satisfied with this first buy!
blacktiger401
March 04, 2021
"Awesome items and excellent support"
Awesome items and excellent support. Definitely worth a shoutout.
ChristyHoffman
March 02, 2021
"Been using Fresh Ego for 2 years now"
I've been using Fresh Ego for the past couple of years. It never lets me down.